Shipping
Process times
Orders accepted and payed until 12:00 on working day, leave our store the same day, orders accepted and payed after 12:00 on working day, leave our store the next business day.
FREE shipping
We offer FREE Standard Shipping on all orders from 199 € (Tax incl.) limited to countries of European Union.
Shipping rates & delivery times within European Union
We ship our products within European Union via GLS (Standard Shipping), DHL (Express Shipping) and Post (Economy Shipping) services. For Estimated delivery time and price of shipping to your country please consult the table below:
| ECONOMY (up to 1 kg)* | STANDARD | EXPRESS | ||||
| Country | Price € | Estimated delivery time (Working days) | Price € | Estimated delivery time (Working days) | Price € | Estimated delivery time (Working days) |
| Austria | 4,99 | 5-10 | 9,99 | 2-3 | 25,99 | Next day |
| Belgium | 4,99 | 5-10 | 9,99 | 4-5 | 25,99 | Next day |
| Bulgaria | 4,99 | 5-10 | 9,99 | 3 | 26,99 | Next day |
| Czech Republic | 4,99 | 5-10 | 9,99 | 3-4 | 25,99 | Next day |
| Croatia | 4,99 | 5-10 | 9,99 | 1-2 | 25,99 | Next day |
| Denmark | 4,99 | 5-10 | 9,99 | 4-5 | 26,99 | Next day |
| Estonia | 4,99 | 5-10 | 9,99 | 3-4 | 26,99 | Next day |
| Finland | 4,99 | 5-10 | 9,99 | 5-7 | 26,99 | 1-2 |
| France | 4,99 | 5-10 | 9,99 | 4-5 | 25,99 | Next day |
| Germany | 4,99 | 5-10 | 9,99 | 3-4 | 25,99 | Next day |
| Greece | 4,99 | 5-10 | 9,99 | 3-4 | 26,99 | Next day |
| Hungary | 4,99 | 5-10 | 9,99 | 2 | 25,99 | Next day |
| Ireland | 4,99 | 5-10 | 9,99 | 5-6 | 26,99 | 1-2 |
| Italy | 4,99 | 5-10 | 9,99 | 2 | 25,99 | Next day |
| Latvia | 4,99 | 5-10 | 9,99 | 3-5 | 26,99 | Next day |
| Lithuania | 4,99 | 5-10 | 9,99 | 4-5 | 26,99 | Next day |
| Luxembourg | 4,99 | 5-10 | 9,99 | 2-3 | 25,99 | Next day |
| Malta | 4,99 | 5-10 | - | - | 26,99 | 2 |
| Netherlands | 4,99 | 5-10 | 9,99 | 4-5 | 25,99 | Next day |
| Poland | 4,99 | 5-10 | 9,99 | 4-5 | 26,99 | Next day |
| Portugal | 4,99 | 5-10 | 9,99 | 5-6 | 26,99 | Next day |
| Romania | 4,99 | 5-10 | 9,99 | 3-4 | 26,99 | Next day |
| Slovakia | 4,99 | 5-10 | 9,99 | 3-4 | 25,99 | Next day |
| Spain | 4,99 | 5-10 | 9,99 | 5-6 | 26,99 | Next day |
| Sweden | 4,99 | 5-10 | 9,99 | 5-7 | 26,99 | Next day |
| United Kingdom | 4,99 | 5-10 | 9,99 | 4-5 | 25,99 | Next day |
*does not provide Shipment tracking service.
Switzerland
We ship our products to Switzerland via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below).
Estimated delivery time is 1-2 working days (unless the address is located in a remote area).
| DHL Express Shipping - Switzerland | |||
| Small stick box (up to 4 Sticks) | Medium stick box (up to 8 Sticks) | Large stick box (up to 12 Sticks) | |
| Price (€): | 28,99 | 50,99 | 70,99 |
Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in Switzerland.
USA, Canada
We ship our products to USA and Canada via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below).
Estimated delivery time is 1-3 working days (unless the address is located in a remote area).
The tracking information including the exact delivery time will be comunicated via email upon shipment of the products.
| DHL Express Shipping - USA, Canada | |||
| Small stick box (up to 4 Sticks) | Medium stick box (up to 8 Sticks) | Large stick box (up to 12 Sticks) | |
| Price ($): | 33,99 | 59,99 | 83,99 |
PRICES, TAX AND IMPORT DUTIES. You are responsible for paying duties and taxes due upon delivery in your destination country. All of our products are shipped from Slovenia, European Union. Please consult your country's import policty for good shipped from our country.
International Shipping (Worldwide)
We ship our products Internationally via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below). Estimated delivery time depends on the destination of delivery (see table below). Tracking information including the exact delivery time will be comunicated via email upon shipment of the products.
Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in your destination country. Please familiarize yourself with your country's import rules and regulations prior to ordering. We are unable to designate orders as "Gifts", "Free", or otherwise on Customs Declaration Forms.
| DHL Express Worldwide Shipping | |||
| Country (Estimated delivery Time - Working days) | Price (€) Small stick box (up to 4 Sticks) | Price (€) Medium stick box (up to 8 Sticks) | Price (€) Large stick box (up to 12 Sticks) |
| Bosna and Herzegovina (1-2) Macedonia (1) Serbia (1) | 27,99 | 48,99 | 62,99 |
| Andorra (2) Canary Islands (2) Iceland (1) Norway (1) Switzerland (1) Turkey (1-2) | 28,99 | 50,99 | 70,99 |
| Mexico (2) | 33,99 | 58,99 | 82,99 |
| Belarus (2) Kazakhstan (2-4) Russia (1-4) Ukraine (1-2) | 35,99 | 64,99 | 92,99 |
| Australia (3-5) China (2-4) India (2-3) Iran (3-4) Japan (2-3) South Korea (2-3) Taiwan (2) | 37,99 | 77,99 | 105,99 |
| Argentina (2-3) Brasil (3-5) Chile (2-3) Colombia (2-3) Namibia (3-4) South African Republic (2-4) Venezuela (2-3) | 41,99 | 93,99 | 122,99 |
Customs, Duties and Taxes
All customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. These fees are independent of shipping charges and are charged by the mail authority, not Hockey Repar Shop. Please familiarize yourself with your country's import rules and regulations prior to ordering.
Damaged items
If items are damaged during transport (package), immediately inform the courier, who delivered the shipment. In the case of hidden damage of the item the customer is obliged to notify the delivery service in 8 days, counted from the date of shipment received. Prior that we must assess together that the damage was caused only when the shipment was in possession of delivery service.
Out of stock items
If an ordered product happens to be currently unavailable, we will inform you by mail or phone, which you entered upon registration at our online store.
